Review Vacancy
AgencyGeneral Services, Office of
TitleAssociate Commissioner for Human Resources - VID 217539
Occupational CategoryOther Professional Careers
Bargaining UnitM/C - Managerial/Confidential (Unrepresented)
Salary RangeFrom $156757 to $197170 Annually
Duties Description About the Role
Reporting to the Deputy Commissioner of Administration, the Associate Commissioner for Human Resources serves on the Executive Leadership Team, and is the Chief People Officer for the agency, shaping its human resources operations, providing strategic employee services and support for all divisions and programs across the State for nearly 3,000 public servants within OGS and 8 other hosted agencies.
This role will support the One OGS approach across all divisions and teams. The ideal candidate has demonstrated success in leading HR operations or large organizations, is a servant leader, champions a people-centric culture and can take both strategic and operational steps to instill that approach across a multi-faceted statewide entity. They will direct all Human Resources (HR) processes, including experience/talent management and recruitment, onboarding, goal setting, training and growth, succession planning and off boarding, with a key focus on culture.
The Associate Commissioner will ensure full transparency in our HR operations and with an employee-focused mentality, build strong partnerships with internal stakeholders across divisions and develop a responsive internal service portfolio of HR operations. Our ideal candidate will bring a growth mindset and firm belief in continuous improvement, combined with demonstrated leadership in human resource management, subject matter knowledge, and a people-first focus to drive progress toward our ideal workplace culture. They will lead with efficacy, empathy, and a focus on implementing and enforcing policies that lift, assist, educate, diversify and empower our workforce. Their focus will be on utilizing data to inform decision-making and making structural improvements to enable our human resources professionals to provide the best customer service possible to our employees.
Key Responsibilities
The Associate Commissioner for Human Resources will oversee a staff of approximately 60 HR professionals responsible for all facets of supporting the HR needs of OGS and hosted agencies*. The Associate Commissioner will provide strategic leadership on administrative processing workflows, and labor management resolutions for OGS and hosted agencies. They will develop, implement, and communicate human resources policy guidance and procedures consistent with civil service laws, rules, and regulations, and collective bargaining agreements to OGS and hosted agency leadership. They will lead the bureau through a data-driven approach, by developing and monitoring key performance indicators (KPIs) and trends relating to the agency’s workforce. They will oversee and manage the development and evaluation of new methods, processes, and policies to better utilize resources and improve HR management activities throughout the agency and hosted agencies.
The Associate Commissioner will collaborate and partner with external stakeholders at Civil Service and across other agencies to ensure that OGS is operating in alignment with universal rules and regulations, is current on tools and practices in use by other agencies and that OGS remains competitively positioned among peers in recruitment and workforce development. The Associate Commissioner will lead efforts toward succession planning and support business units in developing strong and diverse management teams that can sustain OGS for years to come. Importantly, they will provide leadership and guidance to a team of HR directors and associated staff in critical areas and will serve on Personnel Council as OGS liaison.
The Human Resources team operates across seven functional units:
• Personnel Services works with employees, managers and applicable stakeholders to meet the staffing needs of OGS and Hosted Agencies.
• Workforce Development Office facilitates and administers programs to create a culture of learning and growth that develop staff’s capacity to contribute to the organization’s success.
• Inclusion & Engagement supports and enhances a culture of employee engagement, diversity and inclusion.
• Labor Relations provides consultation in matters of employee counseling, discipline, grievance, administration, and labor/management dispute resolution.
• Leave Management provides guidance to employees to ensure medical documentation related to medical leaves is filed in accordance with Civil Service rules, Agency policy and applicable bargaining unit contracts.
• Management Services includes Gender-Based Violence Agency Liaison, reasonable accommodations, telecommuting services, Voluntary Reduction in Work Schedule, wellness checks and performance evaluations and associated appeals.
• Administrative Services is responsible for overseeing all general administrative functions and responsibilities for the Human Resources Division.
The ideal candidate will possess the following knowledge, skills, and abilities:
• Extensive experience and knowledge of HR processes and policies within a government context, with the ability to provide expert counsel and guidance on human resources matters for programmatic divisions within the agency
• Ability to plan, direct, coordinate and evaluate OGS and hosted agency human resources management requirements.
• Familiarity and direct experience working within the NYS Civil Service environment and in accordance with NYS Finance Law provisions.
• Demonstrated success in building and maintaining coalitions and relationships with both external and internal stakeholders.
• Effective written and oral communication and high degree of responsiveness.
• Creativity, adaptability, resourcefulness, and politically astute.
• Critical decision-making skills, with the ability to process information and commit to a definite course of action.
• Proven ability to think strategically, work collaboratively, and maintain humor and grace under pressure.
• Ability to use an equity lens and framework to create inclusive, diverse, and safe workspaces and programs.
Candidate must also demonstrate:
• An understanding of the state legislative process as well as downstate local government operations, including Long Island, Westchester, Rockland, the lower to mid-Hudson Valley, and New York City.
• Proven ability to work independently and manage projects.
• Exceptional communication skills, including strong writing skills that reflect attention to detail.
• Strong stakeholder management skills with experience building and maintaining relationships across diverse groups.
• Ability to convey complex information in a way understood by the general public.
• Driver’s license preferred.
*Hosted agencies include: State Liquor Authority (SLA); Office of Cannabis Management (OCM); Council on the Arts (ARTS); Office for the Aging (OFA); Office of Indigent Legal Services (ILS); Department of Veterans’ Services (DVS); Office for the Prevention of Domestic Violence (OPDV); and the Waterfront Commission of New York (WCNY).
About OGS
The New York State Office of General Services (OGS) provides essential support services for New York State government operations, including Executive Agencies, State Legislature, Judiciary, eligible nonprofits, school districts, and public authorities. Learn more about our agency at https://ogs.ny.gov/about-us and read our strategic plan at https://ogs.ny.gov/strategic-plan.
Minimum Qualifications Fourteen (14) years of progressively responsible management experience in a complex organization. Management experience must include supervision of professional staff, oversight of multiple processes, internal and external communications, and strategic planning. Experience with NYS-specific Civil Service rules is preferred.
Educational Substitutions: Candidates will be awarded with equitable experience, noted below, for possessing a degree as follows.
• Associate degree – Two (2) years
• Bachelor’s degree – Four (4) years
• Master’s degree – Five (5) years
• Juris Doctor – Six (6) years
• Doctor of Philosophy (PhD) – Seven (7) years
NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK.
Additional Comments The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.
For a full version of OGS’s EEO/AA statement and benefits joining Team #OneOGS, please visit http://www.ogs.ny.gov/employment.
Some positions may require additional credentials or a background check to verify your identity.
Email Address HRresumes@ogs.ny.gov
Address
Street NYS Office of General Services, HRM
31st Floor Corning Tower, Empire State Plaza
Notes on ApplyingPlease submit a resume and cover letter to HRresumes@ogs.ny.gov detailing how you meet the minimum qualifications along with the month/year and, if less than full time, the average hours worked per week for each position listed. Indicate the Position Title & Vacancy ID number of each position you are applying to.