NY HELPNo

AgencyHealth, Department of

TitleInvestigative Specialist 2 (Professional Conduct) - 59654

Occupational CategoryOther Professional Careers

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $86681 to $109650 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County New York

Street Address OPCHSM/OPMC

90 Church Street

City New York City

StateNY

Zip Code10007

Duties Description Under general supervision, the position is responsible for supervising and conducting investigations into allegations of medical misconduct on the part of subject licensees under the jurisdiction of the Office of Professional Medical Conduct. Specific duties may include, but are not limited to, the following:

1) Ensure compliance with laws, rules, regulations and guidelines related to the investigative process.
2) Manage caseload, triage and assign cases to investigative staff, and review completed investigations before submission to management for disposition.
3) Supervise staff in the investigation process, including performing regular case reviews, providing technical assistance in case development and disposition, and reviewing performance.
4) Review and approve employee time and attendance, evaluate performance, and provide appropriate training and technical guidance.
5) Complete incoming case reviews including reviewing complaint, prioritizing complaint, and establishing investigative plan.
6) Conduct interviews with complainants, subject licensees and any other appropriate fact witnesses. Complete appropriate reports after holding interviews. Maintain case information in case management database.
7) Conduct site visits where appropriate for investigative process and complete memorandum of investigation and any additional reports depending on outcome of site visit.
8) Request and seek review appropriate medical records against appropriate standards of care. Seek the participation of contracted medical coordinators or medical experts where determined appropriate. Coordinate completion of medical review memorandum of investigation and any other appropriate documentation.
9) Complete investigative process within defined timelines and submit a summary report for review and determination.
10) Communicate with complainant, subject licensee, appropriate attorneys, facilities, Investigation Management and other appropriate stakeholders.

Minimum Qualifications Permanent Transfer Candidates: Current NYS DOH employee with one year of permanent or contingent-permanent, competitive, status as an Investigative Specialist 2 (Professional Conduct), SG23.

Preferred Qualifications: Strong computer skills, including experience using databases. Ability to interpret written communications from the public and others. Excellent written, communication and interpersonal skills. Strong attention to detail and ability to meet deadlines.

Additional Comments This position may require travel throughout New York State including overnights to areas not served by public transportation.

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email doh.sm.reasonable.accommodation@health.ny.gov to make a request.

NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources Management Group

Telephone 518-486-1812

Fax 518-473-3395

Email Address resume@health.ny.gov

Address

Street Corning Tower, Empire State Plaza, Room 2217

City Albany

State NY

Zip Code 12237

Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to resume@health.ny.gov, with Reference PC/IS2PC/59654 included in the subject line or by mail to Human Resources Management Group, PC/IS2PC/59654, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.