StateJobsNY

NY HELPNo

AgencyInformation Technology Services, Office of

TitleInformation Technology Specialist 2, Ref. #16824

Occupational CategoryI.T. Engineering, Sciences

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $52293 to $66494 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address Alfred E Smith State Office Building

80 South Swan Street

City Albany

StateNY

Zip Code12210

Minimum Qualifications Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2, G-18 OR in a position at the G-16 level or above deemed administrative under Section 52.6 of the Civil Service Law OR in a title approved for transfer under Section 70.1 of the Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two grades.

Duties Description The Public Safety Cluster (PSC) Change Management Office within Service Management is responsible for controlling the lifecycle of all the changes within the cluster and minimizing disruption to IT services. The Change Management Office is responsible for ensuring an efficient change management process within the PSC, utilizing technology wherever appropriate. The Change Management Office is responsible for enforcing process and standards; improving process; reviewing change plans; assuring there is a change record; chairs the PSC Change Advisory Board (CAB); represents the PSC at Enterprise CAB; coordinates changes from the Enterprise within the cluster; and produces management reports.
As the cluster change control facilitator for the PSC Change Management Office, the incumbent will be responsible for coordination of notifications to customers affected by PSC and/or Enterprise changes. The main duties are listed below:
• Reviews change plan and working with requestor and Business Solutions staff, determines affected applications, operations and customers;
• Participates in technical coordination meetings to understand the change and impact to customers;
• Coordinates customer notification activities through completion;
• Participates in the PSC CAB;
• Supports the Change Manager in change management operations.

Additional Comments Some positions may require fingerprinting.

Some positions may require additional credentials or a background check to verify your identity.

Name Amy Sacco

Telephone 518-473-0398

Fax 518-402-4924

Email Address HR.recruitment@its.ny.gov

Address

Street NYS Office of IT Services

Empire State Plaza, P.O. Box 2062

City Albany

State NY

Zip Code 12220

Notes on ApplyingTo apply, please send a cover letter and resume to the attention of Amy Sacco and indicate that you are applying for Information Technology Specialist 2, Ref #16824. Please clearly indicate how you meet the minimum qualifications for this position. Your Social Security number may be required in order to confirm your eligibility.