NY HELPNo

AgencyTaxation & Finance, State

TitleBusiness Systems Analyst 4

Occupational CategoryOther Professional Careers

Salary Grade27

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $111708 to $137590 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address W A Harriman State Office Campus

City Albany

StateNY

Zip Code12227

Duties Description Business Systems Analyst 4

Essential Functions:

Responsible for performing and directing business systems analysis associated with various systems modernization processes, programs, and business functions.
Activities include overseeing and facilitating communications with both internal and external customers; requirements gathering and review, planning and management; solution assessment and validation; and testing and implementation.

Duties include:

• Overseeing and managing project teams consisting of project analysts and testing support staff.
• Acting as a liaison between business stakeholders, testing staff, IT staff, and internal and external customers.
• Eliciting business requirements and rules from subject matter experts and stakeholders.
• Assisting with the creation, validation and maintenance of process documentation, business rules, and additional specifications (including flow charts, process models and technical specifications).
• Reviewing processes for performance issues, downtime, and inefficiencies.
• Analyzing root cause, proposing changes, soliciting input, and prioritizing goals to identify and implement improvement opportunities and enhancements.
• Monitoring and reporting project progress and status.
• Assisting in the development and monitoring of test plans. Evaluating test results for consistency with business and system requirements.
• Identifying, documenting, evaluating and escalating issues and risks in a timely manner to management, including potential options for solution/resolution.
• Ensuring stakeholders are aware of policy and procedural modifications associated with process changes.
• Evaluating solution design and performance against business goals and objectives.
• Demonstrating strong, professional, respectful communication skills, both verbally and in writing.
• Ability to analyze complex situations and provide appropriate, logical solution
• Adhere to the time and attendance policies of the Department.

Minimum Qualifications The selected candidate must be eligible for transfer under Civil Service Law or reachable on the appropriate eligible list for this title and location in accordance with the provisions of Civil Service Law, Rules and Regulations.

Additional Comments The position will oversee the Correspondence Modernization team as it transitions from modernization activities to ongoing system maintenance and support; a Workflow/Work Management team responsible for partnering with ITS and stakeholders throughout the Department to convert existing processes to the new workflow framework; and an Events Management/Case Contact team responsible for modernizing existing legacy functionality and transitioning it to the eMPIRE framework.

Any candidate selected for this position will be subject to a review of their tax return submissions by the New York State Department of Taxation and Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation and Finance that the candidate is in compliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check).

New York State is an equal opportunity employer. It’s the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.

Some positions may require additional credentials or a background check to verify your identity.

Name Tax Recruitment Team 2

Telephone

Fax

Email Address Tax.sm.RecruitmentTeam2@tax.ny.gov

Address

Street W A Harriman State Office Campus

City Albany

State NY

Zip Code 12227

Notes on ApplyingQualified Candidates should submit a letter of interest and resume, including current title and how you qualify. Please reference the vacancy ID number, job title and the Systems Innovation Division with your response.