Review Vacancy
AgencyInformation Technology Services, Office of
TitleManager Information Technology Services 1
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $111708 to $137590 Annually
Appointment Type Contingent Permanent
Duties Description The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies.
Under the direction of the Assistant Director of Information Technology Services 1 (ADITS 1), SG - M4, the Manager of Information Services Technology 1 (MITS 1) -SG 27 position, within the New York State Office of Information Technology Services Dedicated Support - Department of Environmental Conservation (DEC) team, the MITS 1 will serve as the Business Solutions Manager (BSM). The Business Solutions Manager will lead a team of application developers responsible for sustaining and modernizing approximately 120 business applications for DEC. This position will provide day-to-day technical and delivery leadership across Java, .NET, PowerBuilder, and comparable technologies while ensuring applications remain stable, secure, scalable, modular, and supportable. Working under the ADITS 1(Business Solutions Director), the MITS 1/BSM will lead modernization and re-platforming efforts and foster responsible implementation of AI within application development where it provides practical business value.
Specific duties shall include, but are not limited to:
• Manage application developers supporting Java, .NET, PowerBuilder, and comparable application platforms.
• Provide day-to-day leadership, work prioritization, technical oversight, mentoring, and staff development.
• Oversee production support, maintenance, incident resolution, enhancements, technical health across DEC’s business applications.
• Balance operational support with modernization priorities to ensure legacy remediation continues alongside daily production needs.
• Lead application upgrades, re-platforming, refactoring, migrations, and modernization efforts.
• Work with the Business Solutions Director and architects to translate modernization strategies and architecture roadmaps into executable development plans.
• Lead responsible implementation of AI within application development, including appropriate and ethical use of AI-enabled services, automation, document processing, and decision-support capabilities.
• Ensure AI-enabled application development activities incorporate appropriate security, privacy, testing, governance, monitoring, and human oversight.
• Identify opportunities to use AI and automation to improve application development, supportability, and business processes without introducing unnecessary complexity or risk.
• Coordinate application changes with infrastructure, database, cloud, cybersecurity, architecture, and other technical teams.
• Reduce reliance on obsolete and unsupported technologies while maintaining continuity of critical business operations.
• Establish consistent development, testing, deployment, documentation, integration, and application support practices.
• Identify opportunities to simplify applications, consolidate, retire obsolete functionality, and reduce technical debt.
• Monitor application health, recurring incidents, technical risks, and support issues and ensure corrective actions are implemented.
• Strengthen technical documentation, cross-training, succession planning, and knowledge transfer for business-critical applications.
• Adopt modern development practices, automation, APIs, reusable components, and platform capabilities where they improve delivery and long-term supportability.
• Ensure applications and changes remain safe, secure, scalable, modular, maintainable, and aligned with ITS standards and policies.
• Performs the full range of supervisory duties.
Minimum Qualifications Open to NYS employees with one year of permanent competitive service as a Manager Information Technology Services 1, SG-27/M2, OR in a position at the SG-25 or M1 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades or one M-grade.
Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed.
*Please Note:
o Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring.
o Appointment to this position is not final until all agency approvals have been granted.
Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.
Fingerprinting and a background check is required for employment with ITS.
Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.
If eligible, positions located in New York City will receive an additional $4,000 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $2,000 adjustment location pay.
Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development
Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost
Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.
The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.
Some positions may require additional credentials or a background check to verify your identity.
Email Address PostingResponses@its.ny.gov
Address
Notes on ApplyingTo apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.