Review Vacancy
TitleManager Information Technology Services 2 - 89016
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $123754 to $151566 Annually
Street Address Office of Health Insurance programs/Chief Technology Office/Bureau of Architecture and Shared Services
11 Corporate Woods Blvd
Duties Description Within the Chief Technology Office in the Bureau of Architecture and Shared Services the MITS2 will serve as the Assistant Director of Enterprise Architecture and Shared Service within the Chief Technology office (CTO) of the Division of Operations and Systems, Office of Health Insurance Programs (OHIP). The Incumbent plans, directs, and coordinates activities across multiple Information Resource Management (IRM) staff engaged in systems analysis, technical specialties for a mission-critical Medicaid Enterprise Systems.
Establish and maintain the Medicaid Enterprise Architecture (MEA) vision, roadmap and technical standards for aligning long-range modernization goals with near-term delivery commitments.
Lead the architecture governance framework, including architecture review boards, design reviews, and approval of solution designs, patterns and technology selections using industry-standard frameworks.
Serve as the senior architectural authority for the Bureau, advising the Bureau Director and executive leadership on technology direction, risk and investment decisions.
Maintain enterprise architecture artifacts and repositories using architecture and design modeling tools; ensure current-state, target-state and transition architectures are documented and communicated.
Manage the ESS service portfolio, operating processes, service levels and capacity planning to ensure system stability, availability and continuity of operations
Establish and monitor shared services roadmaps, cost allocation and reuse strategies to reduce duplication and improve efficiency across systems.
Monitor vendor performance and risk, escalate issues, and recommend corrective actions to limit financial exposure and protect system stability and compliance.
Participate in procurement activities, including development of technical requirements, evaluation of proposals, and negotiation of technical terms for systems, COTS support and integration services.
Guide solution design, interfaces, data architecture and integration patterns (e.g., SOA, APIs, messaging) across Medicaid Systems ensuring interoperability and data quality.
Evaluate emerging technologies and industry trends (e.g., cloud, analytics, cloud-native automation) and recommend adoption strategies that support Medicaid modernization and healthcare interoperability standards.
Oversee technical aspects of project delivery, including requirements, testing, release and change management, and implementation planning to meet commitments within a complex, multi-vendor environment.
Supervise, mentor and evaluate technical and professional staff; assign work, set performance expectations, and promote professional development and succession planning.
Prepare and present briefings, reports and recommendations to the Bureau Director, executive management, program areas, and external stakeholders on architecture, shared services and vendor status.
Minimum Qualifications Current Department of Health employee with permanent or contingent-permanent status as a Manager Information Technology Services 2, G-29 OR NYS employee with one year of permanent or contingent-permanent service in a title at or above a grade 27 and eligible for transfer under Section 52.6 of the Civil Service Law.
Preferred Qualifications: Excellent management and leadership skills, broad and deep understanding of solution technologies, experience using architecture and design tools, as well as industry standard architecture processes and frameworks is required. Previous experience with COTS product support, along with managing large systems development and integrations using J2EE or .Net is required.
Management and leadership skills with experience supervising technical and professional staff
Experience using architecture and design tools and industry-standard architecture frameworks (e.g., TOGAF, CMS Medicaid Information Technology Architecture (MITA))
Demonstrated experience with COTS product support experience, including evaluation, implementation and maintenance
Demonstrated experience with large-scale systems development and integration experience in a multi-vendor environment
Experience in a complex, multi-vendor environment under federal and state oversight
Vendor and contractor oversight, including review of deliverables, designs, work plans and performance
Familiarity with HIPAA, NYS security policy, and CMS compliance requirements
Strong communication and interpersonal skills
Good leadership and motivational skills
Bachelor’s degree in information technology is preferred
Additional Comments When reviewing qualifications, omissions and vagueness cannot be interpreted in the candidate’s favor. Candidates are responsible for providing accurate and clear descriptions of their experience demonstrating how they meet the minimum qualifications.
The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm
If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email doh.sm.Reasonable.Accommodation@health.ny.gov to make a request.
The NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.
For new State employees appointed to graded positions, the annual salary is the hiring rate of the position (beginning of the salary range). Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts.
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Name Human Resources Management Group, EM/89016/MITS2
Email Address resume@health.ny.gov
Address
Street Corning Tower, Empire State Plaza, Room 2217
Notes on ApplyingPlease submit your resume and cover letter as one (1) document, preferably in PDF format, by email to resume@health.ny.gov, with Reference EM/89016/MITS2 included in the subject line or by mail to Human Resources Management Group, EM/89016/MITS2, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.

