Review Vacancy
TitleOffice Assistant 2 (Calculations)
Occupational CategoryNo Preference
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $33972 to $41756 Annually
Minimum Qualifications NOTE: Must be a current State employee to be eligible for this position.
One year of permanent or contingent permanent service as either a Calculations Clerk 2, Grade 9, or Senior Underwriting Clerk, Grade 9; OR eligible to transfer to either title under Section 70.1 of the Civil Service Law; OR reachable on the Civil Service eligible list for either title.
Duties Description Under the direct supervision of an Office Assistant 3, this position will be responsible for the processing of subscriptions in the Lottery Subscription system and providing customer service to our subscribers. Duties include, but are not limited to, the following:
• Prepare correspondence to players
• Answer subscription inquiries over the phone as part of “Call Center” rotation system
• Aid in the interaction with players via e-mail
• Perform data entry of customer checks and applications
• Aid in reconciliation of the daily check deposit prior to the transfer to the Finance Unit
• Back-up other staff members as needed
Additional Comments Appointment will be contingent upon completion of a fingerprint background check before an official appointment offer can be made.
Some positions may require additional credentials or a background check to verify your identity.
Email Address human.resources@gaming.ny.gov
Address
PO Box 7500
Notes on ApplyingThe NYS Gaming Commission has several vacancies for which we are currently recruiting. Please specify the title and Vacancy ID number in the Subject Line of your email or fax submission.
Please submit a cover letter and resume indicating that you are applying for Office Assistant 2 (Calculations) and include the Vacancy ID number. Please include your current Civil Service title and clearly indicate how you meet the minimum qualifications for this position. Your Social Security Number may be required in order to confirm your eligibility.