Review Vacancy
AgencyInformation Technology Services, Office of
TitleDisabilities and Aging Cluster Chief Information Officer, NS
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitM/C - Management / Confidential (Unrepresented)
Salary RangeFrom $130000 to $155000 Annually
Minimum Qualifications Transforming the Citizen experience:
The NYS Office of Information Technology Services (ITS) was established by the Administration in 2012 to transform the IT services provided to State Agencies and citizens by consolidating IT service delivery across all New York State Agencies. The creation of a consolidated ITS provides New York State with the ability to optimize IT investments across all of state government, and to advance industry best practices while sustaining service delivery to partner agencies and enhancing service to citizens.
We are now three years into an ambitious multi-year transformation of NYS technology function. The Administration has given ITS a mandate to both transform itself and to be a major enabler in transforming the way we serve citizens. We believe our employees are our most important asset in achieving this and seek creative, motivated individuals to contribute to this effort. We work as one connected community of technology professionals with opportunities for our employees to build new skills, achieve a higher degree of mastery, and take on bigger challenges. We look for innovative solutions that anticipate our partners’ needs, extending into the “foreseeable future”. We maintain a working environment that empowers our employees to think and act creatively in the best interest of our organization, agencies and citizens.
The Disabilities & Aging Cluster provides IT services to the following agencies: the Office for People With Developmental Disabilities, the Developmental Disabilities Planning Council, the Office for the Aging and the Justice Center for the Protection of People with Special Needs. The ITS Disabilities & Aging Cluster (D&A) supports a variety of applications and technologies in support of these agencies’ business needs, including a growing number which must be available full time (24/7) and even a short unplanned outage can jeopardize customer safety.
The Disabilities & Aging Cluster CIO would be responsible for leading more than 250 staff and consultants in supporting hundreds of mission critical applications that are depended upon across the state as well as managing a project portfolio which averages 40 active projects at any given time. We are seeking an innovative, high impact technology professional with a ‘can do’ attitude and a desire to have a tangible impact on providing services to individuals with developmental disabilities, protecting people with special needs, and providing support services to older individuals. There is huge potential for this candidate to contribute to a step change not just in the cost of providing services but also to significantly improve the experience citizens have with state government.
Minimum Qualifications:
Candidate must have 15 years of experience in the field of Information Technology, 5 of which must have been in a management capacity. General experience must include: systems development and implementation, business process reengineering, application development and data management, and planning and directing major technology projects.
A Master’s degree may be substituted for up to five years of experience.
Experience in or knowledge of Human Services delivery and oversight is desirable. Familiarity with federal CMM requirements is also desirable.
Duties Description Under the direction of the NYS Chief Information Officer or Executive Deputy Chief Information Officer, the Disabilities & Aging Cluster Chief Information Officer (CCIO) directs a consolidated IT organization that serves the needs of the cluster agencies. In this role, the CCIO’s role includes, but is not limited to:
• Collaborating with Deputy Secretaries, agency Commissioners and agency program directors to align IT investments, services and projects with cluster agency business needs and priorities.
• Overseeing operation of the Cluster Executive Board (CEB) to provide an executive-level forum for cluster strategic planning, investment decision-making and setting priorities for significant cluster technology project.
• Directly supervising Deputy CIO and Directors, overseeing the establishment of cluster and agency specific IT solutions, establishment of priorities, allocation of resources and budget development.
• Reviewing the framework for all new projects including budgets, staff resources, hardware and software needs
• Informing the standardization of data elements, database management, security needs, network operations and software development to provide enterprise wide solutions.
• Overseeing the development and implementation of technology standards for the Cluster (e.g., data security, application architecture, etc.) to ensure a standardized and efficient delivery of technology services throughout the cluster consistent with industry best practices and enterprise technology standards.
• Overseeing severity 1 incidents that impact cluster applications and ensuring that business impact messages are being appropriately communicated to both ITS and business executives impacted by the incident.
• Directing cross training of Cluster IT staff, based on current and anticipated needs, to enhance career development opportunities and ensure continuity of service.
• Overseeing all project deliverables, resolving issues, and advising executive staff of issues/problems.
Additional Comments Some positions may require fingerprinting.
This position will be located in Schenectady with frequent local travel to cluster agency and ITS locations throughout the Capital District and may include occasional travel to locations across the state.
Some positions may require additional credentials or a background check to verify your identity.
Email Address Human.resources@its.ny.gov
Address
Street NYS Office of IT Services
Empire State Plaza, PO Box 2062
Notes on ApplyingPlease submit a clear, concise cover letter and resume indicating that you are applying for Disabilities & Aging Cluster Chief Information Officer and clearly describing how you qualify by February 29, 2016.