Review Vacancy
AgencyTaxation & Finance, State
TitleBusiness Systems Analyst 2
Occupational CategoryOther Professional Careers
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $69057 to $87351 Annually
Minimum Qualifications Eligible for transfer under Section 52.6 of Civil Service Law, or reachable on the appropriate Civil Service eligible list.
Duties Description Under the supervision of a Business Systems Analyst 3 (G-25) the Business Systems Analyst 2 (G-23) will be expected to perform a wide variety of duties in the Contact Center Division, including, but not limited to the following:
• Supervise a team of Business Systems Analyst 1s and other staff;
• Plan and perform system research and information gathering activities;
• Schedule and plan project activities of the section, working closely with staff and external stakeholders;
• Review, document, and categorize current or as-is state of the business process or function including creating flow charts and process models, and may develop portions of the desired future or to be state of those processes;
• Identify and document the scope of business process changes or enhancements required by procedural changes or by changes to Federal, State or local laws and statutes;
• Prioritizes business process changes to maintain system functionality and efficiencies;
• Establish timetables for completion of projects;
• Communicate business process and system requirements to IT staff, program staff and stakeholders;
• Develop test data scenarios and analyzes the results;
• Validate requirements throughout the business analysis process;
• Review and write business system documentation;
• Review training plans and train users on new system functions or business processes;
• Review and analyze business process deficiencies requiring resolution during or after implementation;
• Perform business analysis intelligence activities such as data mining to extract data for forecasting, service delivery metrics, and provide management with data to make policy decisions;
• Review, approve, and submit administrative records and forms timely and accurately; prepare and submit required reports;
• Comply with Department policies and procedures;
• Adhere to the Department's time and attendance rules and regulations.
Additional Comments All successful candidates must be fully compliant with all Federal, State and Local tax laws, which includes being current with their Tax Return Filings.
Some positions may require additional credentials or a background check to verify your identity.