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Review Vacancy

Date Posted 09/26/16

Applications Due10/06/16

Vacancy ID33260

NY HELPNo

AgencyUniversity at Albany

TitleOffice Assistant 2 (Calculations)

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $33972 to $41756 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address Student Accounts, SUNY Albany

1400 Washington Avenue

City Albany

StateNY

Zip Code12222

Minimum Qualifications •Candidates must have a reachable score on the Office Assistant 2 (Calculations) list; or
•Have a current permanent appointment with 1 year of service as a Office Assistant 2 , or as a title eligible for transfer to Office Assistant 2; or
•Appointment as Office Assistant 2 here at UAlbany with less than 1 year of service (remainder of probationary period to be completed in new assignment); or
•Be a former state employee eligible for reinstatement to the title of Office Assistant 2

May be filled from a mandatory reemployment list if one is in effect at the time of appointment.
•A completed application is required to be considered for this position
•All applicants must meet at least one of the above requirements
•Any applications received that do not meet at least one of the above requirements will be considered unqualified and will be discarded
Application available (Please copy, cut and paste into browser) via:
http://www.albany.edu/hr/assets/CS_Employment_Application.pdf

Duties Description
The Office Assistant 2 in the Refunding/BAM unit at the University at Albany is responsible for all aspects related to review and issuance of credits and refunds – student refunds, 3rd party refunds, and IFR refunds. By working with various offices on campus and other institutions, the Office Assistant 2 is tasked with making sure that refunds are issued timely and within Federal Title IV regulations. Other responsibilities include, but are not limited to: providing courteous customer service to current & former students, preparing and administering group post batches for Admission and Room Deposit refunds and forfeits, Credit Card charge returns, Emergency Loans, and UUP/CSEA tuition waivers. The Office Assistant 2 is also tasked with initiating the Late Fee Appeals process as well as running several queries daily to assure holds and other service indicators are current and accurate.

Additional Comments Please mail your resume/application ((Application available via SUNY website under link (COPY AND PASTE TO WEB BROWSER), http://www.albany.edu/hr/assets/CS_Employment_Application.pdf,
resume (S.S.# will be obtained from candidate if not given by candidate to determine eligibility if seeking transfer or reinstatement)) to:
University at Albany
Office of Human Resources Management
Personnel Operation - UAB 300
1400 Washington Ave
Albany, NY 12222

Some positions may require additional credentials or a background check to verify your identity.

Name Stephen Mead

Telephone 518-437-4722

Fax 518-437-4731

Email Address smead@albany.edu

Address

Street Human Resources, UAB 300

1400 Washington Avenue

City Albany

State NY

Zip Code 12222

 

Notes on ApplyingPlease mail your resume/application ((Application available via SUNY website under link (COPY AND PASTE TO WEB BROWSER), http://www.albany.edu/hr/assets/CS_Employment_Application.pdf,
resume (S.S.# will be obtained from candidate if not given by candidate to determine eligibility if seeking transfer or reinstatement)) to:
University at Albany
Office of Human Resources Management
Personnel Operation - UAB 300
1400 Washington Ave
Albany, NY 12222

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