StateJobsNY

NY HELPNo

AgencyTeachers' Retirement System

TitleOffice Assistant 2 (Calculations) 1694

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitCSEA Local 658 (NYS Teachers’ Retirement System)

Salary RangeFrom $34849 to $43522 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 10 Corporate Woods Drive

City Albany

StateNY

Zip Code12211

Minimum Qualifications EITHER 1) Reachable on the Civil Service eligible list (if you are on the eligible list for this title, you will automatically be canvassed for this position if your score is reachable for potential appointment); OR 2) Eligible for reassignment by virtue of having permanent competitive service as an Office Assistant 2 Calculations (Grade 9); OR 3) Eligible for transfer under the provisions of Section 70.1 of Civil Service Law by virtue of having one year of permanent competitive service in an appropriate title.

Duties Description Duties include the following but are not limited to :
The Office Assistant 2 (Calculations) (9) is responsible for performing difficult operations involving the gathering and input of data required in the calculation of a retirement allowance, death benefit or other member-related benefit; preparing estimates of retirement benefits payable under the various options at a specified future date; calculating actual benefits at the time of a member's retirement, death, or refund; checking service records to determine members' eligibility for benefits; reviewing employer reports and correspondence containing salary data for members and retirees; preparing routine correspondence for members and retirees and other parties; and assists with telephone inquiries. This position may also be deployed to other department sections depending on work priorities.

Additional Comments Preferred Skills/Expertise
Knowledge and commitment to the system's Vision and Mission, as well as a commitment to adhere to each of the NYSTRS Values, namely: Integrity, Excellence, Respect, Resourcefulness, Diversity, Diligence, and Balance.
Excellent customer relations skills, including the ability to be empathetic and approachable while maintaining a professional demeanor.
The ability to communicate orally and in writing with others to request and give information.
A dedication to continuous learning, including regular job rotations, and a willingness to accept and implement organizational change as it occurs.
Detailed oriented, the ability to process work following unit's procedures and be willing to suggest modifications that might improve the process.
The ability to exercise good situational judgment, flexibility, and tactfulness in dealing with internal and external customers.
Commitment to providing exceptional customer service.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resource Department

Telephone 518-447-2906

Fax 518-447-2634

Email Address strsrecruitment@nystrs.org

Address

Street 10 Corporate Woods Drive

City Albany

State NY

Zip Code 12211

Notes on ApplyingYou will find a link to the employment application on the NYSTRS website (NYSTRS.org > About Us > Employment Opportunities). Please note that resumes will not be accepted as a substitute, in whole or part, for a completed application.
Inquiries regarding vacancy postings, minimum qualifications, or application procedures may be made by email to strsrecruitment@nystrs.org. You can reach us by phone at (518) 447-2906.