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Minimum Qualifications Reachable on the Office Assistant 2 eligible list (Department of Civil Service Employees only) OR eligible for a 70.1 transfer.
A list of titles approved for transfer to the Office Assistant 2 is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/
Duties Description The Office Assistant 2 exists in the Test Administration Unit, assisting the Office Assistant 3, supervises the work of the Office Assistant 1 and will be responsible for the following:
• Responding to requests for Reasonable Accommodations and Alternate Test Date arrangements, compiling a list of pre-rating review candidates, as well as alternate test date candidates to be sent to the review sites, and coordinating them with the Shipping Unit and making special test arrangements for candidates who file for exams in multiple jurisdictions and amend the appropriate reports accordingly.
• Interacting with many others, including Department staff, Test Center Supervisors, monitors who administer tests across the State, candidates, and members of the public, through phone calls and emails which are time sensitive including availability to monitor on examination dates and assigning candidates to test centers, following up and responding to calls from monitors, Test Center Supervisors and Assistant Supervisors.
• Ensuring the completeness, accuracy, and timeliness of a wide variety of work transactions, processes, and reports.
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Agency Building 1