Review Vacancy
AgencyState Comptroller, Office of the
TitleInformation Technology Specialist 2 (NY HELPS), SG-18, Item#151070
Occupational CategoryNo Preference
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $63108 to $80248 Annually
Appointment Type Contingent Permanent
Workday
Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.
No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program:
For appointment to the INFORMATION TECHNOLOGY SPECIALIST 2 you must have:
1. A bachelor's or higher-level degree in computer science, computer information systems, telecommunications, or management information systems
2. OR - A bachelor's or higher-level degree, including or supplemented by 15 credit hours in computer science courses.
3. OR - A bachelor's or higher-level degree in any field and at least one year of the experience described below*.
4. OR - A minimum of 60 college semester credit hours including at least 15 credit hours in computer science courses and one year of the experience described below*.
5. OR - A total of two years of experience as described below*.
*Experience must be in the following computer related areas: network, server, storage, and systems management; telecommunications; IT customer support and training; computer installation, diagnosis and repair; technical writing; computer security; knowledge management; database administration, design and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing.
Competitive Minimum Qualifications:
You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 70.1 and/or 52.6 of the Civil Service Law.
For 70.1 and/or 52.6 transfer to an Information Technology Specialist 2, salary grade (SG)-18, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-16 or above.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.
Depending on qualifications, you may be required to serve a 1 or 2-year traineeship that leads to the full level SG-18 position.
55-b/c:
This position may be designated 55 b/c and is subject to verification of applicant eligibility.
For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)
Duties Description • Conduct or assist in business/systems analysis.
• Develop, prepare, and assist with documentation preparation for the system, including run books for computer operations staff, procedural manuals and on-line helps instructions for users, and technical documentation manuals for IT staff.
• Perform installation, administration, testing, and maintenance of hardware and software.
• Utilize job stream scheduling techniques, Job Control Languages, and utility programs to identify, analyze, and solve production problems/issues.
• Participate in the selection process for hardware, software, and maintenance; and may participate in the procurement process.
• Deploy, configure, and maintain and assist in developing and planning networked systems.
• Assist in the development of enterprise information security procedures and protocols.
• May provide and administer training in hardware and software technologies.
• Supervise lower-level IT staff.
Additional Comments Knowledge, Skills, and Abilities:
• Demonstrated experience in technical writing (3 months to less than 1 year).
• Exceptional customer service skills.
• Demonstrated ability to work collaboratively in a dynamic team environment.
• Strong analytical thinker with excellent troubleshooting and problem-solving skills.
• Excellent verbal and written communication skills.
• Demonstrated ability to interact with technical and business staff alike.
Additional Comments:
Candidates from diverse backgrounds are encouraged to apply. The Office of the State Comptroller is an equal opportunity employer and is committed to workplace diversity, equity, and inclusion.
REASONABLE ACCOMMODATION: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.
Telecommuting:
The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s duties and work performance are aligned with telecommuting they may be allowed to do so. Upon approval to telecommute, OSC employees may telecommute up to 5 days per pay period.
Some positions may require additional credentials or a background check to verify your identity.
Email Address OSCHELPS@osc.ny.gov
Address
Street Office of Human Resources
110 State Street, 12th Floor
Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to OSCHELPS@osc.ny.gov, no later than July 1, 2024. Be sure to submit an unofficial copy of any transcripts as there are educational requirements for this position. Documents must be sent as unlocked and accessible attachments.
Reference 151070-NY HELPS Information Technology Specialist 2 in the subject line and on the cover letter for proper routing.
When responding, please include the reference number from this section only.