Review Vacancy
TitlePolicyholder Services Representative 1/Trainee 1/2
Occupational CategoryOther Professional Careers
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $52763 to $86056 Annually
Minimum Qualifications Reachable for appointment on the current Civil Service eligible list used for filling this title; or, one year of permanent competitive class service as a Policyholder Services Representative 1; or, one year of permanent competitive class service in a title eligible for transfer under section 70.1 of the Civil Service Law. Titles eligible for transfer to Policyholder Services Representative 1 under section 70.1 include but are not limited to: Claims Services Representative 1, Underwriter 1, and Insurance Fund Services Specialist 2.
Duties Description • In person, field-based meetings with policyholders to collaborate on systematic approach to claims mitigation;
• In-depth analysis of type and cause of injuries to determine an organization’s loss drivers;
• Provision of comprehensive safety services based on loss drivers to mitigate claims. Services include:
o Assessment of safety programs, policies, procedures
o Creation or enhancement of safety programs, policies, procedures
o Site inspections to identify and eliminate potential workplace hazards.
o Safety trainings
o Creation and participation in implementation of strategic service plans
o Management of individual book or business
o Excellent organizational, writing, and communication skills
Additional duties to be discussed at interview.
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Additional Comments You must be a current New York State employee to be eligible for transfer to this position.
This position may be designated 55 b/c and is subject to verification of applicant eligibility.
NYSIF has a telecommuting program.
The New York State Insurance Fund (NYSIF) was established in 1914 as part of the original enactment of the New York State Workers’ Compensation Law. NYSIF's mission is to guarantee the availability of workers’ compensation insurance at the lowest possible cost to New York employers and to provide timely, appropriate indemnity and medical payments to injured workers, while maintaining a solvent fund. Since inception, NYSIF has fulfilled the dual roles for which it was created: to compete with other carriers to ensure a fair marketplace and to be a guaranteed source of coverage for employers who cannot secure coverage elsewhere.
NYSIF is the largest workers’ compensation carrier in New York State and among the top 10 largest workers’ compensation carriers in the nation, insuring approximately 139,000 policyholders, with more than $1.8 billion in annual earned premium and over $22 billion in assets. A self-supporting insurance carrier, NYSIF operates without taxpayer funding.
In addition to workers’ compensation insurance, NYSIF provides disability benefits coverage for off-the-job injuries to more than 56,000 New York employers. In 2018, NYSIF added paid family leave as a component of its disability benefits product, providing New Yorkers with job-protected, paid time away from work to care for their families.
NYSIF Commitment to Diversity, Equity, and Inclusion
The New York State Insurance Fund (NYSIF) prioritizes and champions diversity, equity, and inclusion (DEI) throughout our agency. NYSIF provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected category under federal, state, and local law. We believe that embracing our differences brings richness, new ideas and experiences to NYSIF, which energizes a creative and innovative work environment. We strive to foster a workplace where diverse individuals are able to participate fully in the decision-making process and have ample opportunity for advancement. We are committed to investing the necessary resources and attention to improving the engagement, retention, and promotion of the extraordinary talent we have.
NYSIF has a telecommuting policy.
Some positions may require additional credentials or a background check to verify your identity.