StateJobsNY

NY HELPYes

AgencyMedicaid Inspector General, NYS Office of the

TitleTraining Specialist 1 - NY HELPS

Occupational CategoryEducation, Teaching

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $65001 to $82656 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 800 North Pearl Street

City Menands

StateNY

Zip Code12204

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.
Appointments are as follows:
Appointment as a Trainee 1 requires a bachelor’s degree (any major).

Appointment as a Grade 18 requires a bachelor’s degree and two years of professional experience developing and presenting training programs to improve the on-the-job knowledge, skills, and abilities of employees to enable them to carry out an agency’s mission, including the care and treatment of vulnerable persons in the care and/or custody of the State.

A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.

Transfer Qualifications: Current New York State employee with one year or more of permanent or contingent-permanent status as a Training Specialist 1, OR NYS employee with one year or more of permanent or contingent-permanent service in a title at SG-16 or above and eligible to transfer under Section 70.1 or 52.6 of the Civil Service Law, OR in a title eligible to transfer to Trainee Specialist Tr-1 or Tr-2 under Section 70.1 of the Civil Service Law.

Duties Description Reporting to a higher-level Human Resources (HR) professional, the Training Specialist will assist with various assignments related to functions including staff development and training, employee engagement and retention, and diversity and inclusion. Responsibilities include, but are not limited to:

• Monitor staff development mailbox, answer routine inquiries, trouble-shoot issues or escalate for attention or resolution as appropriate.
• Act as a primary administrator for the State Learning Management System (SLMS), enroll employees in mandatory training, run compliance reports and send reminders, trouble-shoot and/or follow up issues encountered, respond to routine inquiries. Ensure records are updated and accurate by comparing various biweekly reports, transactions, and other data sources.
• Participate in the implementation and presentation of training, either in classroom settings or using various forms of technology. Prepare and disseminate training announcements, sign in participants, track application status.
• Work with HR staff to monitor trainee and evaluation performance programs and evaluations for identified training needs.
• Research various sources to find information, materials, and technologies to aid in the design and development of training programs or selection of appropriate vendors.
• Assist with creation of various survey or assessment tools, analyzing feedback, and making recommendations as a result.
• Work with third-party vendors to outline terms and logistics of contracted training.
• Identify and assess specific engagement best practices, identify retention issues by creating survey or assessment tools; conduct onboarding, “stay” and exit interviews.
• Identify staff development needs and gauge staff engagement by interacting with agency program managers.
• Perform analysis, identify best practices and deficiencies, recommend strategies.

Additional Comments Preferred Qualifications: Excellent verbal/written communication, analytical, and interpersonal skills; knowledge/experience with technology, attention to detail and ability to multi-task.

Some positions may require additional credentials or a background check to verify your identity.

Name Jessica Morton

Telephone 518-408-0509

Fax 518-408-0395

Email Address recruitment@omig.ny.gov

Address

Street 800 North Pearl Street

City Menands

State NY

Zip Code 12204

Notes on ApplyingSubmit resume to Jessica Morton, Office of the Medicaid Inspector General, 800 North Pearl Street, Albany, NY 12204, or by email to recruitment@omig.ny.gov with a subject line Training Spec 1 – Item 33632, or by fax to (518) 408-0395, no later than April 15, 2024.