Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.

Review Vacancy

Date Posted 03/20/24

Applications Due04/05/24

Vacancy ID154228

NY HELPNo

AgencyAttorney General, Office of the

TitleBusiness Systems Analyst 1 or Business Systems Analyst Trainee (NY HELPS)

Occupational CategoryOther Professional Careers

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $49363 to $83656 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 10 British American Blvd

City Latham

StateNY

Zip Code12110

Minimum Qualifications NY HELPS:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Non-Competitive Minimum Qualifications:

• Business Systems Analyst 1 (Salary Grade 18, current starting salary $65,001, job rate $82,656): A bachelor’s degree and two years of business analysis experience in a largescale automated system such as a customized Oracle People Soft application, performing the following: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); and developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.


• Business Systems Analyst Trainee 2 (NS Equated Salary Grade 14, current starting salary $52,198, job rate $66,634): A bachelor's degree and one year of professional business analysis experience, which includes: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); and developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

• Business Systems Analyst Trainee 1 (NS Equated Salary Grade 13, current starting salary $49,363, job rate $63,169): A bachelor's or higher degree.

Minimum Qualifications Substitution:
a Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.

Competitive Minimum Qualifications:
• Candidates must have one year of permanent, contingent-permanent, or 55b/c service as a Business Systems Analyst 1.
OR
• One year of permanent, contingent-permanent or 55b/c service in a qualifying title at SG-11 or higher and eligible for transfer via 52.6 or 70.1 of the Civil Service Law.
OR
• Reachable on the Professional Careers Opportunities (PCO) eligible list or OAG Department’s Public Administration Trainee Transition (PATT) list. Appointments from the PCO or PATT must serve a two-year traineeship that leads to the SG-18.

Preferred Skills:
• High level of attention to detail, ability to multi-task.
• Strong interpersonal skills.
• Strong written and verbal skills.
• Self-motivated, organized and independent.
• Ability to set priorities.
• Ability to work with multiple stakeholder levels.

Duties Description The Office of the New York State Attorney General (OAG) is recognized as a national leader in civil rights, investor protection, labor rights, personal privacy, public safety, and criminal law enforcement. The OAG is responsible for defending the State in litigation, engages in affirmative civil and criminal investigations and litigation, and serves as the chief guardian of the legal rights of the citizens of New York, its businesses, and its natural resources. The Information Technology Bureau has the unique responsibility of supporting the OAG as the People’s Lawyer in its many and varied initiatives, multiple locations, and numerous platforms. If you are looking to bring your technological experience and skill set to an organization which serves the interests of the citizens of New York State in a multitude of ways every day, we encourage you to apply to join the IT team here at the OAG where you will get to work on innovative solutions.


The Business System Analyst 1 (BSA) will report to the Project Management Office. Analyst will work closely with staff to define and develop requirements for new or existing Information Technology (IT) systems and business processes. Analyst will validate requirements for changes to bureau systems. Analyst will also analyze, communicate, and validate requirements for changes to business systems.

Business Systems Analyst 1 will develop systems requirements for future or current state of large business analysis projects or series of smaller projects. Duties include, but are not limited to:

• Perform system research and information gathering activities.
• Review and document current “as-is” state of the business process or function including creating flow charts and process models.
• Identify and document business process changes or enhancements required by procedural changes or by changes to laws and statutes.
• Document, communicate, and validate requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals.
• Develop plans for requirements and system design sessions, ensure that agency needs are properly documented, and proposed solutions are properly vetted with all stakeholders prior to being implemented.
• Write business system documentation.
• Validate requirements throughout the business analysis process.
• Develop business process flows, fit-gap analyses, or functional designs) solutions to improve the efficiency and effectiveness of the business processes.
• Communicate business process and system requirements to IT staff and program staff.
• Develop test scenarios, scripts, and data; reviewing test results; and assessing the implementation of appropriate solutions to ensure they perform to the required specifications and achieve the design capabilities.
• Review and analyze business process deficiencies requiring resolution during or after implementation.
• Evaluate information gathered from multiple sources, reconcile conflicts, breakout into details and summarize into general information.
• Assist agency business owners resolve issues on requests for new reports, changes to data displays and general functional tasks.
• Document requests for system changes and assistance through a triage/governance process.
• Document recurring issues to provide end users and internal Help Desk with FAQs to assist users and minimize support requirements.
• Identify and make recommendations for updates/upgrades to current technologies including training and user acceptance.
• Assist stakeholders in creating business practices that enhance the user experience.

Additional Comments Careers with the State offer multiple benefits including paid vacation leave (13+ days per year), sick leave, paid State holidays off, health insurance including vision & dental, entry into the NYS retirement (pension) system, education and training, eligibility for public student loan forgiveness, and job stability with promotional opportunities. Workplace flexibilities include multiple options for employees including telecommuting (up to two days per week) and alternative work schedules.

Candidates from diverse backgrounds are encouraged to apply.
The OAG is an equal opportunity employer and is committed to workplace diversity.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources Management Bureau

Telephone 5187762500

Fax

Email Address hr.recruitment@ag.ny.gov

Address

Street Office of the Attorney General, Human Resources Managment Bureau

The Capitol

City Albany

State NY

Zip Code 12224

 

Notes on ApplyingHow to Apply: Applications must be submitted online. Copy and paste the following URL into your web browser:

https://lgr.ag.ny.gov/ords/f?p=136:10:::::P10_LGR_JOB_ID,P10_POSITIONTYPE,P10_LGR_WRITING_SAMPLE_IND:5471,22,

If you have questions or issues with your application, please contact OAG Human Resources Management Bureau by email at hr.recruitment@ag.ny.gov indicating "BSA 1" in the subject line.

For more information about the OAG, please visit our website: www.ag.ny.gov.

Printable Version