StateJobsNY

NY HELPNo

AgencyWorkers' Compensation Board

TitleProject Director, WCB Item #7813

Occupational CategoryOther Professional Careers

Salary GradeNS

Bargaining UnitM/C - Management / Confidential (Unrepresented)

Salary RangeFrom $133453 to $168606 Annually

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Office of Operations, Operations Bureau Manangement

150 Broadway

City Albany

StateNY

Zip Code12204

Minimum Qualifications Candidates must have twelve years of experience involving workers’ compensation. Three years of experience must be at a managerial level. Bachelor’s degree may substitute for four years of experience. Master’s degree may substitute for one additional year of experience. Ph. D may substitute for two additional years of specialized experience.

Duties Description In conjunction with the Project Management Team and business leads from other Board program areas, the Project Director will:
• Create and communicate both OnBoard system and operational vision for eCase and the Claims process throughout the project.
• Champion the OnBoard project which includes setting priorities, having accountability, and driving change within the Board and Claims Operations
• Lead workgroups to identify and resolve issues and ensure cross functional consensus.
• Oversee Claims subject matter experts assigned to the onboard project.
• Provide interpretation of Claims policies and procedures to ensure information is translated effectively between the operational and technical project teams.
• Review OnBoard project deliverables to ensure consistency with project scope.
• Prioritize needs and help the team make appropriate and timely decisions.
• Promote cross-functional collaboration, guide discussions, envision and advocate for viable product solutions.
• Optimize work to ensure the delivery of high-value features within the project timeframe while promoting compliance and minimizing risk.
• Represent the Board in meetings with stakeholders from other state agencies, business, payers, labor and management groups, medical provider, attorneys, etc.
• Serve as the lead for the Claims Operations Organization Change Management functions.
• Ensure staff and Board vendors are comfortable with the changes and can successfully transition from the current to future state.
• Develop transitional and future staffing models for all units under Claims Operations.
• Oversee development of new call center scripts to support the new system and processes for all Board call center lines.

Additional Comments Please Note: A hybrid telecommuting schedule can be discussed with the hiring manager during the interview.

The Workers’ Compensation Board (Board) is an equal opportunity employer. The Board does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, or other applicable legally protected characteristics. The Board is dedicated to eliminating injustices and ensuring diversity in our workforce so we can better serve our staff and create a space where all feel safe to be themselves. To help meet those goals, we encourage applicants from marginalized communities to apply. We are looking for candidates who are committed to working in and contributing to an environment that fosters a sense of belonging, as well as inclusion, and celebrates people of all backgrounds, identities, experiences, and perspectives.

Some positions may require additional credentials or a background check to verify your identity.

Name Recruitment Unit

Telephone

Fax 518-486-6364

Email Address HRM@WCB.NY.GOV

Address

Street Human Resources Management

328 State Street

City Schenectady

State NY

Zip Code 12305

Notes on ApplyingQualified candidates should submit a letter of interest and resume which lists your actual Civil Service title, salary grade and specific verifiable information as to how you meet the minimum qualifications to be eligible to apply for this position. Please submit your application to HRM@WCB.ny.gov (email applications are preferred). It is important that you reference WCB Item #7813 in the subject line of your email to ensure receipt of your application. (Please do not reference the Vacancy ID No. when responding)