Review Vacancy
TitleProject Coordinator, Employee Assistance Program (EAP) Coordinator
Occupational CategoryOther Professional Careers
Bargaining UnitM/C - Management / Confidential (Unrepresented)
Salary RangeFrom $32.44 to $32.44 Hourly
Minimum Qualifications A bachelor’s degree in career development, counseling, education, psychology, or social work and two years of employment counseling experience.
*A master’s degree or Ph. D in the above fields may substitute for one year of experience.
To best serve their customers, the EAP Coordinator is expected to conduct their EAP duties in-person; telecommuting during EAP schedule will not be approved.
Preferred Qualifications: Ability to initiate and maintain relationships across a diverse set of stakeholders.
Duties Description The primary duty of the EAP Coordinator is to assist fellow employees by providing information, assessment, and referral to community resources to address a broad range of issues and concerns. Employees voluntarily consult with the EAP coordinator by phone or in person. The EAP Coordinator must maintain strict confidentiality regarding contact with fellow employees. The EAP Coordinator does not attempt to resolve any issues on their own.
With the full support of the NYS Regional Representative and the Capital Area DOL EAP Committee, the EAP Coordinator are expected to:
•Provide confidential problem assessment and referral services consistent with the NYS EAP Assessment Guidelines to New York State Department of Labor employees, their family members and retirees who are experiencing personal/family problems that may negatively affect their job performance.
•Identify local community, public and private agencies/resources on an ongoing basis. The Project Coordinator will create a resource file and become familiar with available services and any fees or restrictions associated with those services.
•Have a general knowledge of insurance benefits as well as the ability to access information for agency employees.
•Assist in the preparation of EAP announcements, flyers, newsletters, and other promotional materials
•Attend agency EAP Committee meetings; provide input and suggestions as needed.
•Complete a monthly statistical report and submit it to the committee chairperson and Statewide EAP by the 10th of each month. Serve as liaison with DOL management regarding analysis and assessment regarding provision of EAP services to DOL Employees
•Attend scheduled, official NYS EAP-sponsored, recommended, and/or required professional development trainings, conferences, and workshops.
•Assist in the implementation of agency-level training programs of supervisors, union representatives and employees.
•Conduct EAP orientations and supervisory training.
•Assist the agency in formulating a response to critical incidents that occur in or out of the workplace, and participation in the assessment of the emotional impact of traumatic incidents on employees and their families.
•Coordinate, at the request of an employee, a return-to-work meeting when an employee has been out of work for an extended period.
•Maintain regular contact and coordination with the NYS EAP Regional Representative and committee chairperson on an ongoing basis.
•Always demonstrate professional, confidential, and ethical behavior in the role of EAP Coordinator.
•Remain neutral and avoid any conflicts of interest
•Develop and run wellness programs for the Department of Labor on a regular basis.
•Follow policies and procedures of the NYS Employee Assistance Program
•Assist with committee functions as required or needed.
Additional Comments If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.
Some positions may require additional credentials or a background check to verify your identity.
Fax EFax: 5184742871@fax.ny.gov
Email Address labor.sm.personnel.jva@labor.ny.gov
Address
Personnel Bureau, Building 12, Room 561
Notes on ApplyingCandidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer. Department of Labor is committed to ensuring equal opportunity for persons with disabilities and workplace diversity.
All candidates must submit a resume and cover letter which clearly demonstrates how they meet the minimum qualifications for the position. These documents must be received by April 24,2024 and submitted via email to labor.sm.personnel.jva@labor.ny.gov or mailed to the NYS Department of Labor, Personnel, Building 12, Room 561, State Office Campus, Albany, NY 12240. If emailing your documents please include the following in the subject of your email: Vacancy ID#155967, Title Employment Assistance Program (EAP) Coordinator – New York City. If mailing your documents, please include the Vacancy ID #155967, Title – Employment Assistance Program (EAP) Coordinator - Albany in your cover letter. Failure to do so may result in the delay of processing your application.
If you have any questions, please contact Travis Serson at (518) 457-1020.
New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.
If you are a person with a disability and wish to request that a reasonable accommodation, be provided for you to participate in a job interview, please contact: Department of Labor, Attn: Director, Division of Equal Opportunity and Development (DEOD), Building 12, Albany, NY 12240. Phone (518) 457-1984 and/or fax (518) 485-2575.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide their current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.