NY HELPYes

AgencyState Comptroller, Office of the

TitleInformation Technology Specialist 3, Item #00489

Occupational CategoryI.T. Engineering, Sciences

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $84156 to $106454 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 5%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

County Rensselaer

Street Address Office of the New York State Comptroller

365 Jordan Road

City Troy

StateNY

Zip Code12180

Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.
No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program: Non-Competitive Qualifications for appointment under the NYHELPS Program:
Non-Competitive Qualifications for appointment under the NY HELPS Program:
For appointment to an Information Technology Specialist 3, you must have:
1. Five years of professional experience in the following computer related areas: network, server, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and repair; technical writing; computer security; knowledge management; database administration, design, and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing.
OR
2. A bachelor's degree in any field including or supplemented by 15 semester credit hours in computer science and two years of experience; or a bachelor's or higher-level degree in any field and three years of experience; or an associate degree with 15 semester credit hours in a computer science field and four years of experience.

Competitive Minimum Qualifications:
You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 52.6, 70.1 and or 70.4 of the Civil Service Law.

Transfers:
For 52.6, 70.1 and or 70.4 transfer to an Information Technology Specialist 3, salary grade (SG)-23, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-21 or above.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

Duties Description • Assist with the creation of subnets in Azure and OCI Cloud environments.
• Assist with routing configuration in Azure and OCI Cloud environments.
• Maintain documentation of configuration in both environments.
• Perform duties to support the Identity Services Engine (ISE)/Network Access Control (NAC) environment.
• Assist with configuring network devices to enforce Network Access Control policies.
• Monitor Cisco ISE for alerts.
• Perform duties to support the Office of the New York State Comptroller (OSC) NetScout environments.
• Assist in the configuration and monitoring of the NetScout Arbor Edge Defense system.
• Assist in the configuration of the NetScout InfiniStream and Management server.
• Perform duties to support the OSC Palo Alto environments.
• Assist with the configuration of Palo Alto firewalls.
• Creation of Palo Alto security policies.

Additional Comments Knowledge, Skills, and Abilities:
• Demonstrated experience with Cloud Computing (1 year to 2 years).
• Demonstrated experience with hardware and software troubleshooting.
• Demonstrated experience with firewalls.
• Working knowledge of basic network terminology, concepts, and protocols.
• Familiarity with network security best practices and standards.
• Demonstrated experience with creating Visio diagrams.
• Exceptional customer service skills.
• Demonstrated ability to work collaboratively in a dynamic team environment.
• Strong analytical thinker with excellent troubleshooting and problem-solving skills.
• Excellent verbal and written communication skills.
• Demonstrated ability to interact with technical and business staff alike.

Telecommuting:
The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.

Reasonable Accommodation:
The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment:
The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

Some positions may require additional credentials or a background check to verify your identity.

Name Meredith Holmquist

Telephone 518-474-1924

Fax (518)-486-6723

Email Address Jobs@osc.ny.gov

Address

Street Office of the New York State Comptroller, Division of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236

Notes on ApplyingSubmit a clear, concise cover letter and resume to https://www.osc.ny.gov/jobs/openings/information-technology-specialist-3/092425, no later than October 1, 2024.
Unofficial transcripts and/or templates will be required for certain positions. To access this job vacancy,
copy the link above and paste it into your web browser. Documents must be sent as unlocked and
accessible attachments.

Reference Item #00489-MLH on your cover letter for proper routing.

If you have questions about this vacancy, please contact this Division representative:
Division contact: Lisamarie Astarita, CIO_HR@osc.ny.gov