Review Vacancy
AgencyPeople With Developmental Disabilities, Office for
TitleProgram Operations Specialist 1 (NY HELPS)
Occupational CategoryHealth Care, Human/Social Services
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $65001 to $82656 Annually
Minimum Qualifications NON-COMPETITIVE MINIMUM QUALIFICATIONS:
Program Operations Specialist 1: A bachelor’s degree in a human services field and two years of experience in a federal or state certified human service program. One year of this experience must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities. This experience must have included information gathering and analysis.
*A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.
Program Operations Specialist Trainee 2: A bachelor’s degree in a human services field and one year of experience in a federal or state certified human service program, which must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities. This experience must have included information gathering and analysis.
*A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.
Program Operations Specialist Trainee 1: A bachelor’s degree in a human services field.
COMPETITIVE MINIMUM QUALIFICATIONS:
Candidates must be reachable for appointment on the current Civil Service Eligible List or the Professional Career Opportunities (PCO) Eligible List for this title.
REASSIGNMENT QUALIFICATIONS:
Current Office for People with Developmental Disabilities employees with one year of permanent, contingent permanent, or 55 B/C service as a Program Operations
Specialist 1. If you have less than one year, you must be currently reachable on the eligible list.
TRANSFER QUALIFICATIONS:
Candidates must have one year of permanent competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm.
55 B/C QUALIFICATIONS:
• Possess the minimum qualifications for this title as established by the Department of Civil Service and listed on the most recent exam announcement.
• Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary)
• Have a current Eligibility Letter from the NYS Department of Civil Service, www.cs.ny.gov/rp55/, and be able to provide it to the Human Resources Office upon request.
PREFERRED SKILLS/EXPERIENCE:
• Familiarity with forensic matters and/or a background in criminal justice;
• Analytical and administrative skills/experience;
• Presentation and training experience helpful;
• Ability to work well independently and in a team environment.
The position may be filled at the Program Operations Specialist Trainee 1 level equated to SG-13, ($49,363), Program Operations Specialist Trainee 2 level equated to SG-14 ($52,198) or full performance Program Operations Specialist 1 SG-18 ($65,001), based on education and experience. Candidates hired at the trainee level will be advanced to the full performance Program Operations Specialist 1 SG-18 following the successful completion of the traineeship.
Duties Description The Program Operations Specialist 1 (POS1) position is part of The Division Statewide Services under the Bureau of Intensive Treatment Services (BITS). The Bureau of Intensive Treatment Services (BITS) is responsible for overseeing OPWDD's compliance with court orders issued under Criminal Procedure Law (CPL) or the Family Court Act. Bureau staff must be responsive to court orders while promoting person-centered planning that builds an individual's strengths and mitigates their risk. The bureau tracks all forensic notifications, that is, notifications of individuals with intellectual/developmental disabilities who become justice-involved. BITS staff regularly coordinate with and provide guidance to regional office and state operations staff, as well as other stakeholders across the state. Reentry planning and facilitating complex systems of care dialogue with relevant service systems is often needed. Best practices in the complex and highly specialized field of developmental disabilities are continuously evolving. As such, the Program Operations Specialist 1 will assist the Director with research, protocol development, tracking forensics cases and delegation of tasks to OPWDD Forensic Liaisons.
The POS1 will also support bureau operations by assisting with the following critical need areas:
• Track and process court orders in assigned areas (e.g., CPL 730, CPL 330.20). Provide follow up with regional office OPWDD staff. Collaborate with the appropriate parties to ensure OPWDD takes appropriate and timely action, consistent with the legal requirements of the order.
• Monitor forensic notifications of individuals who are eligible for OPWDD services and who become justice-involved (probation, parole, jail, prison, etc.). Disseminate appropriate information to BITS staff, regional office/state operations staff, and service providers to ensure that individuals with significant justice-involvement can avail themselves of OPWDD supports and services, with the goals of reducing further involvement with the justice system and increasing the safety of the individual and the public.
• Participate on the Statewide Forensic Advisory Committee which reviews requests for court authorizations, changes in status or granting of leaves for people committed to OPWDD via the Criminal Procedures Law.
• Participate on Statewide Admissions Committee which manages all admissions and discharges to all OPWDD operated campus-based institutions.
• Facilitate reentry planning processes with collaborative partners, to ensure that individuals with intellectual/developmental disabilities are provided with the supports, structures and services that are needed for successful transition from jail or prison to the community.
• Work closely with other OPWDD units/bureaus, Counsel's Office and voluntary not-for-profit agency providers on case-related issues.
• Collaborate with other State agencies, such as the New York State Office of Mental Health (OMH), Department of Corrections and Community Supervision (DOCCS), local departments of Probation, district attorney offices, defense agencies, courts and other partners to resolve issues and facilitate management of court orders and/or cases.
• Assist the Director with facilitating transitions to community for individuals in need of less restrictive settings. Help identify and resolve operational and policy/program issues impacting service provision to individuals with forensic and other complex behavioral treatment needs.
• Assist with or conduct special projects, and complete other bureau tasks, as assigned, including but not limited to developing protocols for assigned substantive areas, analyzing bureau volume, identifying and summarizing performance indicators and making recommendations for increased bureau efficiency and effectiveness.
• Assist with developing and/or presenting trainings, as assigned.
• Other duties as assigned by the Bureau Director.
Telecommuting will be discussed at interview.
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Additional Comments • NYS HELPS
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non- competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title.
At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.
• If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.
• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.
• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice
• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA). If an employee believes that they need a reasonable accommodation, they should contact the NYS OPWDD Reasonable Accommodation Unit at (518) 486-7222 or Email at accommodationrequests@opwdd.ny.gov to obtain information and RA forms.
• The Office for People With Developmental Disabilities (OPWDD) and it's Division of Statewide Services is committed to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture, and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.
NYS Offers Incredible Benefits!
• Savings programs such as the U.S. Savings Bond and the College Savings Plan.
• Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.
• Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.
• Life insurance and Disability insurance.
• The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis. Paid Holidays and Leave
• Thirteen (13) paid holidays each year.
• Thirteen (13) days of paid vacation leave initially.
• Five (5) days paid personal leave each year.
• Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.
• Up to three (3) days professional leave each year to participate in professional development events.
• Health Care Coverage Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.
• Retirement Program Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.
• Professional Development and Education and Training NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://goer.ny.gov/training-and-professional-development. Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https:// oer.ny.gov/public-service-workshops-program-pswp.
Some positions may require additional credentials or a background check to verify your identity.