NY HELPNo

AgencyState Comptroller, Office of the

TitleEmployees’ Retirement System Examiner 2, SG-12 Item# 08501(Multiple)

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade12

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $24.15 to $24.15 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 110 State Street

City Albany

StateNY

Zip Code12236

Duties Description This position is located within the Bureau of Benefit Calculations and Disbursment Services, Division of Retirement Services and is responsible for:
• Do required processing of cases for each benefit case
o Applications are registered and related tasks are initiated
o Thoroughly reviews employment history. Missing or incomplete information is noted and requested from employer and/or beneficiary at time of initial review. Follow-up requests are done as required by telephone, email or in writing.
o Mail is processed daily, cases are properly updated, generating appropriate correspondence or follow-up. Errors are corrected by the next business day.
o Applies appropriate Retirement and Social Security Laws and Regulations, Policies and Procedures to all cases.

• Calculates and reviews required cases and calculations. Reviews employment history, requesting information as required.
o Thoroughly reviews employment, or military, history. Missing or incomplete information is noted and requested from employer and/or member at time of initial review. Follow-up requests are done as required by telephone, email or in writing.
o Applies appropriate Retirement and Social Security Laws and Regulations as well as Bureau policies and procedures.
o Calculations are done accurately.
o Cases are calculated and forwarded for review or approval in a timely manner.
o Identifies complicated cases, working with supervisor to ensure timely processing.

• Answer inquiries relative to the calculations of the various benefits. Contact Employers and members and other interested parties for needed information.
o Accurately identifies information discrepancies. Initiates employer contact upon discovery.
o Communication is thorough, clear, concise and courteous, eliminating need for follow-ups.
o Returns calls and emails to beneficiaries, and other interested parties.

Minimum Qualifications One (1) year of experience performing at least one of the following tasks: reconciling accounts, calculating payments, collecting, and analyzing statistics and information, or explaining policy or benefit information to the public. Acceptable experience may include, but is not limited to, experience as law clerk/paralegal in a law firm or court, hospital/physician’s business office representative, health/dental/vision insurance carrier customer service representative. Note: retail cashier/salesclerk experience with the primary function of checking out customers at a register will NOT be considered as qualifying.

OR

An Associate degree or higher or 60 semester credit hour of college-level study.

OR

30 semester credit hours of college-level study and 6 months of the experience described above.

Additional Comments Knowledge, skills, and abilities:

• Has knowledge of laws, rules, regulations, legal opinions, and established written procedures of New York State and Local Retirement Systems.
• Ability to read, understand and interpret regulations, procedural manuals, and other documents used in routine office processing.
• Must be able to prepare, understand and interpret written materials,
• Must skilled in arithmetic reasoning and able to perform high level complex calculation.
• Ability to understand and use common office record keeping and filing systems and processes.
• Ability to communicate effectively in writing and orally.

Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.

Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

The Office of the State Comptroller (OSC) does not participate in E-Verify and does not sponsor visa applications.

OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:
• A state pension with vesting after five years’ service
• Comprehensive medical, dental and vision insurance available to all employees and their dependents
• Flexible spending accounts for dependent and health care
• Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
• Public Service Loan Forgiveness (PSLF)
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• Holiday and paid time off
• Shift and geographic pay differentials
• A committed continuous learning environment
• Informational Brown Bag sessions
• Wellness at Work Programs to promote employee health and wellness
• OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
• And much more

Some positions may require additional credentials or a background check to verify your identity.

Name David Heaphy

Telephone (518)474-1924

Fax (518)486-6723

Email Address Jobs@osc.ny.gov

Address

Street Office of the New York State Comptroller, Division of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236

Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the minimum qualifications for this title. To apply, copy and paste the following link into your browser:

https://www.osc.ny.gov/jobs/openings/employees-retirement-system-examiner-2/052556

Reference Item #08501(Multiple)-DJH on your cover letter for proper routing.

Unofficial transcripts and/or templates will be required for certain positions. Documents must be sent as unlocked and accessible attachments.
If you have questions about this vacancy, please contact this Division representative:
Division Contact: Katrina Connelly
Email Address: KConnelly@osc.ny.gov