Review Vacancy
AgencyEnvironmental Facilities Corporation
TitleInformation Technology Analyst
Occupational CategoryI.T. Engineering, Sciences
Salary RangeFrom $67119 to $72000 Annually
Duties Description The Information Technology Analyst will report to the System Administrator II under the direction of the Assistant Director of IT. The incumbent will work in a team environment providing IT system and user support for EFC. In addition to core responsibilities, the Information Technology Analyst may be assigned special projects and other IT support tasks.
Essential Duties
• Respond to helpdesk inquiries and assist staff with IT related concerns in a professional and courteous manner
• Maintain asset inventory systems along with coordinating purchase orders
• Track hardware and software renewals
• Provide support for endpoints and peripherals, including docks, monitors, printers, and laptops
• Desktop endpoint support – laptop & PC hardware (Dell tickets & order tracking)
• Mobile device management for iPhones
• Provide assistance to system administrators for board meeting streaming and related audiovisual needs
• Assist with set up and installation of network applications, hardware, software, and system upgrades
• Assist with PC/laptop set up, deployment, and ongoing updates (drivers, firmware and imaging)
• Assist and educate end users on network usage
• Assist with onboarding and offboarding of personnel into IT systems
• Maintain email distribution lists
• Aid in meeting coordination
Minimum Qualifications Required
• Associate’s degree in information technology or a related field or an equivalent combination of education and experience to successfully perform the duties of the position as determined by the Corporation
• At least one year of system administration work experience including:
• Windows OS
• Laptop/PC imaging and deployment
• Installation and maintenance of a mobile device management platform
• Web conferencing support (WebEx, Microsoft Teams)
• Maintaining an asset inventory system
• Helpdesk operations and providing tech support to customers
Preferred
• Bachelor’s degree in information technology or a related field
• Familiarity with various security technologies and risk management frameworks
• Knowledge of NYS information technology policies and procedures
Additional Skills
• Self-motivated and proactive
• Ability to understand user needs, identify the root cause of problems, and implement practical solutions
• Strong analytical skills and decision-making ability
• Ability to work effectively in a team environment and with people of diverse backgrounds and experiences
• Solid organizational and time management skills
Additional Comments The New York State Environmental Facilities Corporation (EFC), a public benefit corporation, aids local governments and other eligible applicants throughout New York State to undertake critical water quality infrastructure projects by providing access to low-cost financing capital, grants, and expert technical assistance.
EFC is committed to fostering an inclusive workplace that values respect, diversity, and the unique perspectives of all individuals. To support our employees, EFC provides an outstanding benefits package similar to that offered to New York State employees. Our total compensation package includes, but is not limited to, leave benefits (Paid Parental Leave, 13 holidays and paid vacation, sick, and personal leave); a comprehensive health insurance program including medical, prescription drug, dental, and vision plans; and membership in the NYS and Local Retirement System, which is a defined retirement plan.
In compliance with Public Law 99-603, candidates selected for appointment must provide, within three (3) business days of the employee’s first day of employment, an original copy of documentation proving citizenship and/or legal right to work in the United States.
It is the policy of the State of New York and EFC to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, physical or mental ability, national origin, gender, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record, unless based upon a bona fide occupational qualification or other exception.
All individuals with disabilities are encouraged to apply to positions that they are qualified to perform. It is the policy of EFC to provide qualified persons with disabilities an equal opportunity to participate in and receive the benefits, services, programs, and activities of EFC, and to provide such persons with reasonable accommodations and reasonable modifications as are necessary, to enjoy such equal opportunity, including accommodations in the recruitment process.
EFC will provide reasonable accommodation to ensure effective communication of information to individuals with disabilities. If you need an auxiliary aid or service to make this information available to you, please contact EFC’s Human Resources Office at (518) 486-9267.
It is the policy of EFC to provide reasonable accommodation for religious observers.
Some positions may require additional credentials or a background check to verify your identity.
Email Address humanresources@efc.ny.gov
Address
7th Floor
Notes on ApplyingCandidates interested in joining our team should apply by using the green "Apply for this Job" link available at https://nysefc.bamboohr.com/careers/68?source=aWQ9MjI%3D
Salary will be based on experience and qualifications, as well as market and business considerations.
Employees may request to telecommute up to two days per week after the completion of their training period.