NY HELPYes

AgencyTransportation, Department of

TitleProgram Aide (NYHELPS)

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $53413 to $65061 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 5%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address NYS Dept. of Transportation - Engineering, Design

50 Wolf Road

City Albany

StateNY

Zip Code12232

Duties Description The Program Aide duties include, but are not limited to, the following:
• Assist with phone coverage for the public Regional Design phone number.
• Assist with the job posting process for vacant positions, including review of the item, mechanisms for appointment, and minimum qualifications.
• Assemble and review the appointment packages for new hires, transfers, promotions, etc.
• Supervise an Office Assistant 2 and prioritize their work assignments to assure that the day-to-day administrative support activities are performed effectively.
• Coordinate and schedule Design’s monthly staff meetings.
• Review and manage correspondence as well as maintain project books, design reports, etc. in the Design office including the design report repository.
• Track and oversee the Probation reports and Employee Performance Evaluations.
• Coordinate project archiving, including processing archive disposition notices and archive retrieval requests.
• Must be able to communicate effectively, possess good organizational skills and the ability to work with various software programs.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).*

To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open competitive minimum qualifications for this position. The qualifications are:

Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.

Candidates may also be qualified for permanent competitive appointment if reachable from the appropriate Civil Service eligible list or eligible for reassignment or transfer in accordance with Civil Service Law.

Additional Comments *This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Applicants must be currently authorized to work in the United States on a full-time basis.



The New York State Department of Transportation is an equal opportunity/affirmative action employer. Women, minority group members, disabled persons and Veterans are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.

In compliance with Public Law 99-603, candidates selected for appointment must provide an original document to prove their citizenship and/or legal right to work in the United States.

Some positions may require additional credentials or a background check to verify your identity.

Name Region 1 Administrative Group

Telephone

Fax

Email Address dot.sm.r01.administration@dot.ny.gov

Address

Street NYS Department of Transportation

50 Wolf Road

City Albany

State NY

Zip Code 12232

Notes on ApplyingQualified candidates should submit a letter of interest and a current resume, titled by last name, with the Notice Number R01-25-108 and last name in the subject line and referenced in the letter of interest no later than October 31, 2025 to:

NYS Department of Transportation
Region 1 Administrative Group
50 Wolf Road Albany, NY 12232
Email: dot.sm.r01.administration@dot.ny.gov
Fax: (518) 477-1570