Review Vacancy
AgencyMental Health, Office of
TitleLicensed Master Social Worker, (NY HELPS), Sagamore Children's Psychiatric Center, Risk Management, P27406
Occupational CategoryHealth Care, Human/Social Services
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $74193 to $94121 Annually
Duties Description The Quality & Risk Management Specialist will play a critical role in Quality Management and Risk Management functions within the facility. Responsibilities include investigating significant incidents, addressing patient and family complaints, collecting and analyzing data, and ensuring regulatory compliance. The ideal candidate will have excellent communication and organizational skills, with a proactive approach to promoting patient safety and continuous improvement.
Risk Management:
• Conduct and oversee all aspects of investigations as per Office of Mental Health (OMH) policies and procedures, including but not limited to:
o Interview staff and gather relevant documentation.
o Coordinate Justice Center interviews with facility leadership for patients and staff.
o Complete comprehensive reports on significant incident investigations within 30 days.
o Identify incident causes, patterns, and trends to inform risk reduction strategies.
• Conduct risk management orientation and related training sessions for staff.
• Participate in environmental rounds to identify and mitigate potential safety risks.
• Review incident and restraint/seclusion forms, ensuring accurate entry into the NIMRS database.
• Serve as the liaison between the facility, OMH field office, Central Office, and the NYS Justice Center.
• On-Call Availability: Be available during off-shifts and weekends to address reportable incidents as needed.
Quality Management:
• Conduct FMEA and Root Cause Analysis, providing insights based on identified trends.
• Participate in preparation for The Joint Commission (TJC) and Office of Quality Improvement (OQI) surveys.
• Complete standards compliance and survey-related activities to meet regulatory requirements.
• Facilitate TJC and OQI surveys when surveyors are on site.
• Develop and execute plans of correction (POCAs) as needed.
• Review and analyze facility performance data, producing reports and recommending programmatic improvements.
• Present reports, data and trends, and the like to Cabinet, and various committees.
Minimum Qualifications Candidates from outside or within State Service can be considered for hire under the Hiring for Emergency Limited Placement – Statewide (NY HELPS) program if they are licensed and currently registered by New York State as a Licensed Master Social Worker (LMSW).
OR
Candidates within State Service can be considered transfer to a competitive class position if they have one year of permanent competitive or 55-b/55-c service in a title eligible for transfer under Section 70.1 of the Civil Service
Qualifications:
• Strong verbal and written communication skills, with the ability to engage e effectively with diverse audiences including administration, clinicians, direct care, and support staff.
• Excellent organizational and time management skills.
• Proficiency in computer systems and database management.
• A proactive, analytical mindset with attention to detail.
Preferred Experience:
• Familiarity with OMH policies, TJC standards, and risk management principles.
• Previous experience in healthcare quality management or risk management roles is a plus.
Additional Comments All OMH employees receive a generous benefits package including:
• NYS medical, dental, & vision insurance
• Access to tuition assistance programs
• Excellent opportunities for advancement & professional growth
• Paid time off – 13 paid vacation days in the first year, 5 paid personal days, 13 paid holidays, & paid sick leave
• NYS Retirement programs
Background checks will be required.
This position is eligible for a Downstate Adjustment of $4,000.
NOTE:
1. In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program), you may be terminated from your employment.
2. If appointed, you may be required to become an enrolled Medicare provider; obtain and provide to your employer a National Provider Identifier (NPI) number issued by the National Plan and Provider Enumeration System (NPPES); and otherwise actively participate to the degree necessary to allow for your services to be billed through Medicare and Medicaid. If you are appointed and lose the ability to bill through Medicare and Medicaid, you may be terminated from your employment.
Some positions may require additional credentials or a background check to verify your identity.
Email Address sagamorecareers@omh.ny.gov
Address
Street Sagamore Children's Psychiatric Center
197 Half Hollow Road
Notes on ApplyingIndicate the Title and Location of the position you are applying for. Please complete the Office of Mental Health Employment Application and submit it with your other application materials. Please apply by fax or mail: https://omh.ny.gov/omhweb/employment/docs/employment-application.pdf
You can also apply for Social Worker positions online; please copy and paste this link into an internet browser: https://omhjobs.omh.ny.gov/SW/Home/Prerequisite
The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer.