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Review Vacancy

Date Posted 11/24/25

Applications Due12/09/25

Vacancy ID203472

NY HELPNo

AgencyInformation Technology Services, Office of

TitleProject Assistant - 9988

Occupational CategoryI.T. Engineering, Sciences

Salary GradeNS

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $96336 to $121413 Annually

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address AESB 80 S. Swan St., Flr 7

City Albany

StateNY

Zip Code12210

Duties Description Under the direction of a Manager of Information Technology Services 1, SG-27, within the Information Technology Services, Public Safety Dedicated Support, Business Application Solutions team; The project Assistant (Business Analyst) will collaborate with a project team and business stakeholders to analyze business processes, elicit business requirements, develop business and technical documentation, and participate in the implementation and enhancement of Public Safety applications.
Duties include but are not limited to the following.
• Develop an understanding of the business needs and processes of the organization.
• Collaborate with stakeholders and users to understand and document their needs and requirements for new or improved systems and processes.
• Elicit and analyze agency business requirements from stakeholders.
• Analyze and interpret data to understand customer behavior and expectations.
• Translate business requirements into functional and technical specifications in collaboration with technical teams.
• Create clear documentation, such as business requirement documents, context diagrams, process models, data models, use cases, and wire frames/prototypes.
• Work with development team to design and implement new features, provide feedback on solutions, and assist in testing.
• Ensure solutions meet business needs and requirements.

Minimum Qualifications Minimum Qualifications:
6 years of broad information technology (IT) experience with an emphasis on business analysis or project management, demonstrating a comprehensive understanding of various IT disciplines and how they intersect within large-scale organizations.
Education/Experience Substitutions
• Associates Degree and 5 years of experience
• Associates Degree including 15 semester credit hours in computer science and 4 years of experience
• Bachelors degree and 4 years of experience
• Bachelors degree including 15 semester credit hours in computer science and 3 years of experience
• Masters degree in computer science or related field substitutes for an additional year of experience
• Doctorate in computer science or related field substitutes for an additional year of experience

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
to permanent non-competitive and the official probationary period will begin.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

 

Notes on ApplyingTo apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.

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