StateJobsNY

NY HELPNo

AgencyInformation Technology Services, Office of

TitleStudent Assistant, Learning Program Media (2 Positions), Ref. #11677 and 16521

Occupational CategoryI.T. Engineering, Sciences

Salary GradeNS

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $18.55 to $20.81 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address Empire State Plaza

Swan Street Building, Core 2, 5th Floor

City Albany

StateNY

Zip Code12220

Minimum Qualifications The minimum qualifications are as follows:

• Must be a US citizen or foreign national eligible to work in the United States
• Must be 18 years of age or older
• Must be currently attending a New York State College, university or graduate program, or be a resident of New York State; attending a college, university or graduate program outside of New York state

Preferred qualifications:

• Graduate student; minimum Senior
• Major in Information Technology or Engineering
• Must have completed a minimum of one (1) year as a student at a degree-granting two or four-year College or University (completion of one year’s worth of academic credits over a more extended period of time may qualify part-time students);
• Or currently enrolled graduate student or accepted in a graduate degree program
• Must have a minimum grade point average (GPS) of 2.0 or equivalent to a C.

Preferred degree concentrations:
-- Business Administration
-- Communication Studies
-- Education Studies
-- Information Technology
-- Liberal Arts
-- Public Administration
-- Visual/Performing Arts

Duties Description The incumbent will assist in development of media (audio, video, photo, text) related to Learning and Development initiatives. Incumbent will assist department staff with the maintenance of Learning Exchange web portal, and will be primarily responsible for routine website maintenance and content addition/modification. Incumbent will assist in development of eLearning course packages.

Incumbent may assist in administration of technology platforms related to Learning and Development, including but not limited to:

-- Statewide Learning Management System
-- Learning Exchange (intranet web portal)

Illustrative Duties:

-- Assists in drafting announcements for agency distribution, and will assist department staff in developing a communications plan

-- Assists in development of content for the Learning Exchange (LEx) website, including the duplication of Learning and Talent Management (LTM) announcements / communications, and posting information related to learning resources and opportunities

-- Assists in development of documentation and supporting resources for LTM courses, including management/supervisory courses, communications courses, Employee Recognition Program courses, and Change Management courses

-- Develops eLearning content and modules for integration into LEx website and Statewide Learning Management System (SLMS)

-- Supports LTM customer service efforts, including (but not limited to) monitoring ITTraining shared mailbox and LTM shared phone; incumbent will respond to customer service requests and inquiries under the general supervision of department staff

-- Assists in elicitation and documentation of business requirements and needs from ITS program areas and business units as they relate to training; incumbent will assist department staff in development of learning plans and curricula based on these needs

-- Assists in the general delivery of training and development of learning resources on an ongoing basis as needed/determined by department staff

Preferred skills:

-- Experience with Adobe Creative Cloud strongly preferred (Muse, Dreamweaver, Photoshop, Premier, Illustrator)
-- Strong writing and communication skills
-- Media development experience preferred
-- Willingness to learn new skills and subjects
-- Team-player attitude

Additional Comments Some positions may require fingerprinting.

Some positions may require additional credentials or a background check to verify your identity.

Name Lisa Herman

Telephone 518-473-0398

Fax 518-402-4924

Email Address Lisa.Herman@its.ny.gov

Address

Street Empire State Plaza

PO Box 2062

City Albany

State NY

Zip Code 12220

Notes on ApplyingPlease send a cover letter and resume to the attention of Lisa Herman and indicate you are applying for Student Assistant, Learning Program Media, Ref. #11677 & #16521 no later than October 27, 2016 and clearly indicate how you meet the minimum qualifications for this position.

Your social security number may be required in order to confirm your eligibility.