Review Vacancy
AgencyExecutive Chamber of New York State
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitM/C - Managerial/Confidential (Unrepresented)
Salary RangeFrom $45000 to $55000 Annually
State St. and Washington Ave
Minimum Qualifications Minimum Qualifications:
Strong communication skills
Customer Service experience
Preferred Qualifications:
At least two years of experience in an office setting.
Duties Description Under direct supervision of the Director of Correspondence, inputs all incoming Gubernatorial correspondence to the Intertrac database and answers Citizens Assistance Phone Line.
Duties:
Sort incoming mail delivered thrice-daily to the ECO office
Scan, input, and route all incoming Gubernatorial correspondence, as assigned by the Director
Perform related duties as necessary
Answer Citizen Services phone line between 9AM-5PM
Tally and log constituents’ issues, opinions, and/or contact information in Intertrac for inclusion in the Weekly Correspondence Report
Provide weekly reports of all incoming calls
Route callers to the appropriate Chamber staff or agency
Refer constituents with difficult or unclear issues to the
Director of Correspondence processing for handling
Maintain a familiarity with state agency roles, functions, and responsibilities, as well as with current issues and events
Assist as a backup for Proclamations Office Admin
Prepare and distribute accordingly all request for Governor’s
Pen Certificates for passed legislation requested by all Elected Officials
Other duties as assigned.
Some positions may require additional credentials or a background check to verify your identity.