NY HELPNo

AgencyState Police, Division of

TitleCommunications Specialist 2 (State Police)

Occupational CategoryOther Professional Careers

Salary Grade14

Bargaining UnitOSU - Operational Services Unit (CSEA)

Salary RangeFrom $54860 to $66634 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Variable

Hours Per Week 37.5

Workday

From 12 AM

To 11:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Essex

Street Address 1097 State Rt 86 Box 100

City Ray Brook

StateNY

Zip Code12977

Minimum Qualifications Non-Competitive: High school graduation or possession of a high school equivalency diploma and three years of experience as a Dispatcher, including Emergency Medical Dispatch and Basic Communicator certifications

OR

Promotion: One year of service as a Communications Specialist 1 (State Police), SG-12.

Duties Description Communications Specialists (State Police) provide twenty-four hour a day, seven-day a week communications services to sworn police members and other non-sworn public safety personnel and provide telephone answering/complaint service to the general public. The Communications Specialist 2 (State Police) position performs supervisory oversight to the Communications Specialists in their dispatch point. They are responsible for creating dispatch schedules, training new employees, and administering performance programs. These positions are located at various New York State Police dispatch areas throughout the State.

DUTIES:

Directs staff in the operation of communications systems and equipment.

Monitors Emergency Medical Dispatch certification status and continuing education progress of staff.

Reviews tape recordings for quality assurance.

Ensures technology outage plans (radio, telephone, network and equipment trouble) for dispatch and non-dispatch locations within the Troop are updated.

Reviews radio logs or computerized radio log entries to ensure that radio checks are being conducted.

Assists Troop communications supervisor with any matters necessary for the operation and effectiveness of dispatch functions.

Implements and tracks testing procedures for communications devices.

Maintains and prepares logs for communications devices.

Additional Comments Resumes will be evaluated to determine whether candidates will proceed to the interview phase of the process.

The New York State Police values a diverse and inclusive workforce where the unique skills of all employees are valued in support of the mission of the Division. Qualified candidates are considered for employment without the regard to age, race, color, religion, gender identity and expression, disability, national origin, gender, sexual orientation, military or veteran status or any other characteristic protected by law. The New York State Police is an equal opportunity/affirmative action employer that accept all applications from a wide range of candidates.

The New York State Police complies with federal and state laws and makes reasonable accommodations for qualified individuals with the disabilities and/or sincerely held religious belief. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Division Personnel Office at (518) 457-3840 or personnel@troopers.ny.gov.

Some positions may require additional credentials or a background check to verify your identity.

Name Mr. Christopher Siciliano, Director of Human Resources

Telephone 518-457-3840

Fax

Email Address Personnelresumes@troopers.ny.gov

Address

Street 1220 Washington Avenue

Building 22

City Albany

State NY

Zip Code 12226

Notes on ApplyingKindly send a letter of intent, complete resume and proof of education to: Email to personnelresumes@troopers.ny.gov
Place in the Subject line: Comm Spec 2 Troop B