NY HELPNo

AgencyCivil Service, Department of

TitlePublic Information Specialist 1 (Digital Content)

Occupational CategoryOther Professional Careers

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $66951 to $85138 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Pending Non-Competitive

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Empire State Plaza- Swan Street Building, Core 1

City Albany

StateNY

Zip Code12239

Duties Description Employee Benefits has the lead role for administering the New York State Health Insurance Program (NYSHIP), one of the largest public employer health insurance programs in the nation covering more than 1.2 million lives. This position will play an important role in ensuring the continued success of the comprehensive health insurance programs.

Under the Communications Manager, the Public Info Specialist 1 (Digital Content) will be responsible for maintaining, supporting, and enhancing the New York State Health Insurance Plan (NYSHIP) email service.

There are multiple vacancies being filled. Duties include, but are not limited to:

• Maintaining large email lists with tags, opt-in information, etc.

• Creating weekly/monthly content for several different email lists, while ensuring NYSHIP adheres to HIPAA and federal standards.

• Working with program integration including People Soft, website content management system, and email delivery service to keep email lists up to date.

• Creating and maintaining fillable forms in InDesign and Acrobat.

• Creating communication campaigns, including mailings and digital assets for current enrollees to sign up for digital communications.

• Participating in meetings and providing recommendations for best email practice.

• Working with ITS to develop and perform pre-deployment testing for emails.

• Working closely with the Public Information Office (PIO) to ensure brand standards are adhered to and language is approved, serving as back-up for PIO’s email campaigns.

• Assisting with the creation and implementation of Virtual Health Fairs.

• Developing content for new NYSHIP website and working closely with plan administrators on benefits and qualifications.
Preferred Qualifications:

• Website content management and digital campaigns experience.

• Experience developing targeted emails for email list of over 500,000 addresses.

• Experience developing and performing pre-deployment testing for email.

• Experience working with Gov Delivery.

• Survey development.

Minimum Qualifications NON-COMPETITIVE MINIMUM QUALIFICATIONS:
Six years of experience in public relations, social media, and digital communications.

Substitution: Associate’s, Bachelor’s, or Master’s degree in Communications, English, Public Relations, Social Media, Digital Communications, or similar degree, substitutes for two, four, or five years.


Degree Substitutions: Associate’s, bachelor’s, or master’s degree in Communications, English, Public Relations, Social Media, Digital Communications, or similar degree, substitutes for two, four, or five years, respectively.

It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.

Additional Comments #TeamCivilService is growing and is looking for motivated, forward-thinking employees to join our team to build a dynamic workforce. The Department of Civil Service is undertaking several initiatives to transform the way the agency delivers services to our partner agencies and to the public, and we are excited to be adding new members to the team. In addition to joining a growing team and agency, employees will also receive a comprehensive benefits package.

The Department of Civil Service is the central personnel agency for the Executive Branch of New York State government, serving approximately 150,000 employees. Our mission is to build tomorrow's workforce today by promoting a diverse, inclusive, and talented workforce. We lead and deliver world-class workforce management strategies by providing innovative solutions based on merit, fitness, and equality of opportunity.

Among its duties, the Department:

• Partners with State agencies to offer workforce recruitment and placement services, including developing minimum qualifications, classifying positions, developing civil service examinations, and administering performance assessment tests.

• Administers the New York State Health Insurance Program (https://www.cs.ny.gov/nyship/), one of the largest public employer health insurance programs in the nation, serving more than 1.2 million lives.

• Assists municipal agencies with civil service administration of more than 360,000 local government employees.

• Oversees the Governor's Program to Hire Individuals and Veterans with Disabilities (https://www.cs.ny.gov/rp55/) to place individuals with disabilities in State jobs and the New New York Leaders Initiative Student Intern Program. (https://nysinternships.cs.ny.gov/nnyl/)

NOTE ON TELECOMMUTING:
DCS employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with DCS Telecommuting Program Guidelines.

The Department of Civil Service is proud to be an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.

We are happy to provide reasonable and religious accommodations during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to YourFutureBeginsHere@cs.ny.gov

Some positions may require additional credentials or a background check to verify your identity.

Name Tessa Rusiecki

Telephone 5184734306

Fax

Email Address YourFutureBeginsHere@cs.ny.gov

Address

Street Empire State Plaza, Agency Building #1

Floor #10, Office of Human Resources and Administrative Planning

City Albany

State NY

Zip Code 12239

Notes on ApplyingIf you are interested and meet the minimum qualifications above, email your cover letter, and resume to YourFutureBeginsHere@cs.ny.gov. Please include the Title and Vacancy ID# 190968 you are applying for in the subject line of your email.