Review Vacancy
TitleTechnology & Innovation Internship - Hourly - Albany
Occupational CategoryOther Professional Careers
Bargaining UnitOSU - Operational Services Unit (CSEA)
Salary RangeFrom $17.35 to $20.42 Hourly
Jurisdictional Class "Other" (generally Military Law positions)
Duties Description * Assist in documenting and updating process flows and narratives for existing systems.
* Create mock-ups or recommendations for improving legacy forms based on approved digital journeys.
* Support application testing by executing test scripts and documenting issues.
* Help develop user guides and basic system documentation.
* Conduct research to support a Business Analysis knowledge base, including resources related to government AI applications.
* Attend project meetings, capture notes and action items, and organize information using Notebook LM.
The internship is designed to provide practical exposure to business analysis practices, process documentation, application testing, and knowledge management within a government technology environment.
Minimum Qualifications MINIMUM QUALIFICATIONS:
• Be 18 years of age or older
• Be actively enrolled in a New York State college, university, or graduate program, or be a resident of New York State, attending a college, university or graduate program outside of New York State*
• Have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year's worth of academic credits over a longer period may qualify part-time students for participation in the program), or be a currently enrolled graduate student or accepted in a graduate degree program
• Have a minimum grade point average (GPA) of 2.0, or the letter grade equivalent
Preferred Skill sets:
* Basic understanding of business processes and documentation
* Ability to analyze information and summarize findings clearly
* Strong written and verbal communication skills
* Proficiency with Microsoft Office or Google Workspace (Word/Docs, Excel/Sheets, PowerPoint/Slides)
* Ability to take organized meeting notes and document action items
* Strong attention to detail and organizational skills
* Ability to follow structured processes and instructions
* Basic familiarity with process diagrams or workflow documentation
* Ability to work collaboratively in a team environment
* Interest in technology, digital services, or government innovation initiatives
Degree Concentrations Requested:
Business Administration
Liberal Arts
Information Technology
Technologies
Public Administration
Management
Additional Comments Preferred minimum education level: Junior
Preferred maximum education level: Senior
Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us
Some positions may require additional credentials or a background check to verify your identity.
Fax EFax: 5184742871@fax.ny.gov
Email Address YourDOLJourneyIsHere@labor.ny.gov
Address
Street NYS Department of Labor
State Office Campus, Building 12, Room 561
Notes on ApplyingQualified candidates should copy the web address below into your browser to complete the online application for the Department of Labor.
https://on.ny.gov/apply2dol
Vacancy: 212322
Title: Technology & Innovation Internship
Location: Albany
Please submit a resume and cover letter and writing sample demonstrating how you meet the minimum qualifications, including specific experience with dates. It is essential to clearly describe qualifying education and experience when applying; vague or incomplete information may lead to disqualification.
Unofficial transcripts and/or other documents will be required for certain positions as indicated in the minimum qualifications.
All documents must be received by April 24, 2026. Upload all documents as unlocked and accessible files.
If experiencing difficulties with the above link, please contact: YourDOLJourneyisHere@labor.ny.gov
Candidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.
New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.
If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please contact: Department of Labor, Attn: Director, Office of Diversity, Equity, Inclusion, and Access (ODEIA), Building 12, Albany, NY 12226 (Phone (518) 457-1984 and/or fax (518) 485-2575.)